My laptop comes on Tuesday! I’m so excited, not to mention impressed with Dell. They totally have the system down — tell the customer that they’ll have to wait 2 weeks before it even ships, but then get it to them early. Give ’em low expectations, then beat them! That always looks better than having to delay.
Anyway, I ordered last Tuesday, and it shipped Friday. You can track your order through their website, and I’d been watching all week as it went through pre-production, kitting, building, and then remained stuck in testing for a day. George has been tracking with me (since he was the one who finally prodded me to click the “buy” button), and when he left work on Friday the website still said it was in testing. But Friday night — shipping prep! And yesterday morning — shipped, complete with tracking number! It left Nashville, TN on Friday evening…
What did we do before the Internet? Seriously. What did we do before we could track our orders and our packages? I guess we just waited patiently. Patience is so 1980s.
Update: Oooh! Now the UPS page says delivery is scheduled for Monday, not Tuesday! I ordered a laptop and it will have been built, tested, shipped, and in my hands within a week. Capitalism rocks.
Built, shipped, and in your hands in seven days — Dell is the master of having your money before there is a product. There are not many places where you buy something seven days before it’s on the shelf… If you had bought it from Best Buy it would have been on the shelf a month or so. But Dell – negative seven days. Capitalism certainly does rock. : )